FAQ's

Allergen Free Meals are available at all PLSAS schools, with pre-approval through our Special Diet procedure. For more information click here.

Our monthly menus are accessible on our menu site, SchoolCafe.  Please contact your school’s health office or Child Nutrition Site Manager for more detailed information or to order special diet meals for your student.

Purpose: To assure that students and parents maintain financial responsibility for the student’s meal account and that parents will be given adequate notice that money is owed to their account.   

Scope:  Nutrition staff and managers 

Instructions: Child Nutrition employees are to serve every student a regular reimbursable meal regardless of the student’s meal account balance.  The child nutrition employee will not discuss meal balances with students in any circumstance. 

Students may be allowed to charge reimbursable school meals according to policy for our district as follows: 

1.  Meal charging for schools
Starting at a negative balance of 3 lunches, the Child Nutrition Cashier will send home a balance notification to the parents through an email out of the Primero Edge program.  Students will continue to receive regular reimbursable meals on the menu.  If no payment is received and the balance is a total of 5 lunches, the Cashier &/or Manager will attempt to make contact with the parent by phone informing them that payment needs to be made as soon as possible.  The Child Nutrition employee will try the work phone, cell phone and home phone number attempting to at least leave a message.  In addition, the child nutrition employee will send an Application for Educational Benefits to the household address on file. 

If there is no response to the phone call and an additional 5 lunches have been added to the deficit, the Child Nutrition cashier &/or manager will inform the principal and possibly the social worker, and give her/him a printed list of names of students owing this amount.  The school administration team will attempt to contact the parents by phone.  

Students will continue to receive the regular reimbursable lunch per the daily menu during this collection process. 

2. Meal Charging for Child Nutrition Employee Meals 
All Child Nutrition employees and substitutes are entitled to 1 free meal, per shift, per day.  Ala carte and pre-packaged items need to be purchased by the employee. 

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

• (1) mail: U.S. Department of Agriculture
  Office of the Assistant Secretary for Civil Rights
  1400 Independence Avenue, SW
  Washington, D.C. 20250-9410
• (2) fax: (202) 690-7442; or
• (3) email: program.intake@usda.gov

This institution is an equal opportunity provider.